Mantap privacy policy

Introduction

Welcome to Mantap ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Mantap (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. This Privacy Policy is in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

Personal Information:

• Name

• Email address

• Phone number

• Farm location and mapping data

Farm Operations Data:

• Agricultural activities and operations

• Farm management records

• Production data

• Financial records related to farming operations

Technical Data:

• Device information (including device type, operating system, and unique device identifiers)

• Location data (required for farm mapping functionality)

• Usage data (how you interact with our App)

• Performance data and error logs

Please note that farm operations data may be used as alternative credit scoring criteria. This information is handled with additional security measures and confidentiality protocols.

How We Use Your Information

We use the collected data for the following purposes:

Core Services:

• To provide and maintain our App services

• To enable farm mapping and location-based features

• To process and manage your farm operations data

• To provide customer support

Improvement and Development:

• To analyze usage patterns and improve our App

• To develop new features and services

• To monitor the performance of our App

Personalization:

• To customize your experience

• To provide tailored recommendations and insights

• To develop personalized services based on your farming patterns

Alternative Credit Assessment:

• Your farm operations data may be analyzed to generate alternative credit scoring

• This analysis will only be conducted with your explicit consent

• You will be notified before any such assessment takes place

Information Sharing and Disclosure

We may share your information with:

Strategic Partners:

• Funding agencies for agricultural development programs

• Financial institutions (only with your explicit consent for credit assessment purposes)

• Agricultural development organizations

Service Providers:

• Google Maps API for location and mapping services

• Analytics providers to help us improve our services

We ensure that:

• All third parties are bound by confidentiality obligations

• Your data is only shared for specified purposes

• Appropriate data protection agreements are in place

We will not sell your personal information to any third party.

Data Retention

We retain your personal information and farm operations data for as long as your account is active. After account deletion:

• Personal information is retained for 12 months before permanent deletion

• Anonymized farm operations data may be retained for statistical purposes

• Backup copies are maintained for disaster recovery purposes

You can request earlier deletion of your data by contacting us, subject to legal requirements and legitimate business purposes.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest

• Regular security assessments

• Access controls and authentication measures

• Regular security training for our staff

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights Under PDPA

Under the Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access your personal information

• Correct any inaccurate personal information

• Withdraw consent for data processing

• Request deletion of your personal information

• Know how your personal information is being used

• Receive information about data sharing with third parties

To exercise these rights, please contact us at contact@mantap.app.

Age Restriction

Our App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a person under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page

• Sending you an email notification

• Displaying a notice in the App

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@mantap.app

Kebal Ventures PLT

TEGAS Digital Village

Kuching, Sarawak 93200

Malaysia