Privacy Policy

Terratiqs Sdn. Bhd. ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable data protection laws. By accessing our services, you acknowledge that you have read and understood this Privacy Policy.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other contact details you provide when using our contact forms or registering for our services.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, pages visited, and time spent on our website.
• Communication Data: Any communication you have with us, including emails, messages through our contact forms, and other correspondence.
• Technical Data: Cookies, usage data, and other technology on the devices you use to access our website.

We use your information for the following purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To respond to your inquiries and provide customer support
• To provide you with news, special offers, and general information about our services
• To improve our website and services
• To prevent fraudulent activities and enhance security
• To comply with legal obligations

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as email delivery, hosting, and analytics.
• Business Partners: With your consent, we may share your information with our business partners to offer you certain products or services.
• Legal Requirements: We may disclose your information if required by law, governmental request, or to protect our rights, privacy, safety, or property.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Under Malaysian data protection laws, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate personal data
• Right to limit the processing of your personal data
• Right to withdraw consent to the processing of your personal data

To exercise these rights, please contact us using the details provided in the "Contact Us" section.

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your information may be transferred to and processed in countries other than Malaysia. These countries may have different data protection laws. When we transfer your information to other countries, we will ensure appropriate safeguards are in place to protect your data.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Terratiqs Sdn. Bhd.
Email: info@terratiqs.com